Terms of Service

Last Updated: June 19, 2026

These Terms of Service ("Terms") govern your access to and use of the Tech Help US website and your purchase of our products and services. Tech Help US ("we," "us," or "our") is operated by Thrace LLC. By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website or purchase our products.

Eligibility

You must be at least 18 years old and able to form a legally binding contract to purchase from us. By placing an order, you confirm that you meet these requirements and that the information you provide is accurate.

Our Products and Services

Tech Help US offers educational digital products (such as eBooks, guides, checklists, templates, and toolkits), optional physical products (such as a printed Password Book), and membership subscriptions (such as the Senior Tech Club). We may add, change, or discontinue products at any time.

Orders, Pricing, and Payment

All prices are listed in U.S. dollars and are subject to change. We strive for accuracy, but if a product is listed with an incorrect price or description, we reserve the right to cancel or refuse the order. By placing an order, you authorize us to charge your chosen payment method for the total amount, including any applicable taxes and shipping. We reserve the right to refuse or cancel any order at our discretion.

Subscriptions and Recurring Billing

Subscription memberships, such as the Senior Tech Club, are billed on a recurring basis until cancelled. By enrolling, you authorize us to charge your payment method automatically at the start of each billing cycle. You may cancel at any time, and recurring charges will stop after your current billing period. Full details, including cancellation and refund terms, are described in our Refund & Return Policy.

Refunds

Our refund and return terms, including our 60-Day Money-Back Guarantee, are described in our Refund & Return Policy, which forms part of these Terms.

License and Intellectual Property

All content we sell or publish, including eBooks, guides, text, graphics, logos, and designs, is the property of Tech Help US or its licensors and is protected by copyright and other laws.

When you purchase a digital product, we grant you a personal, non-exclusive, non-transferable license to access and use it for your own personal, non-commercial use. You may not copy, resell, redistribute, share, publish, or create derivative works from our products, or remove any copyright or proprietary notices, without our written permission. Unauthorized distribution of our digital products is a violation of these Terms and may result in cancellation of your access without refund.

Acceptable Use

You agree not to use our website or products to violate any law, infringe the rights of others, attempt to gain unauthorized access to our systems, interfere with the website's operation, or engage in fraudulent or abusive activity. We may suspend or terminate access for anyone who violates these Terms.

Educational Purpose and Disclaimer

Our products provide general educational information about technology, online safety, and avoiding scams. They are intended to help you make more informed decisions, but they are not professional, legal, financial, or security advice, and they are not a substitute for advice from a qualified professional or from your bank, government agency, or other trusted institution.

While we work to keep our information accurate and current, technology and scams change constantly. We do not warrant that our products are complete, error-free, or up to date, and we do not and cannot guarantee that following our guidance will prevent any particular scam, fraud, financial loss, security breach, or other harm. You are responsible for your own decisions and actions. Our products are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, Tech Help US and Thrace LLC, and their owners, employees, and partners, will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of money, data, or goodwill, arising from your use of our website or products, even if we have been advised of the possibility of such damages. To the fullest extent permitted by law, our total liability for any claim relating to our products or these Terms will not exceed the amount you paid us for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Tech Help US and Thrace LLC from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising from your violation of these Terms or your misuse of our website or products.

Third-Party Links and Services

Our website and products may reference or link to third-party websites and services that we do not control. We provide these for convenience only and are not responsible for their content, products, or practices.

Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of our website or products after changes take effect means you accept the updated Terms.

Governing Law and Disputes

These Terms are governed by the laws of the State of Idaho, without regard to its conflict-of-laws rules. Before filing any formal claim, you agree to first contact us at hello@techhelpus.com so we can try to resolve the matter informally. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in Idaho, unless otherwise required by applicable law.

Contact Us